Do I need a special program or special installation on my computer?

To use the system, all you need is access to the internet. The system uses Adobe Flash to play full-motion videos for an engaging experience. If your computer doesn’t have Flash (although almost all computers do), it can be downloaded for free. 

What makes your learning system different from the other training out there?

Rich Casto Online Coaching uses a Learning Management System (LMS) that can schedule courses, track progress on the material, and print certificates when a course is passed. The coaching courses use streaming rich video for an engaging presentation and reinforce the speaker with text and graphics using a patent-pending technology called Whole-Brain Methodology. This means that when the brain is stimulated properly with video, text, and graphics (and the timing is key), retention increases. 
 

How many times can I watch the coaching?

You can review the material as many times as you like. For example, if you are getting ready for a listing meeting, you can review that material just before your meeting to have all of the key points fresh in your mind.
 

What can I do to be prepared for the changing market?

Your agents are looking for your leadership here. You must have a plan for the changing market. This plan must address training and coaching issues for your area. It should include coaching that works on the agents’ daily routines that will put them on the proper course. The sessions on “Installing and Leading the Culture” and “Increasing Your Agents’ Capacity” will help you get started with these vital programs for your office.
 

Does the coaching help with the experienced agents?

Yes, you'll learn to recruit as well as retain experienced agents. Top producers want to be coached and grow their business. This program will provide you with the training that will allow you to deliver value to your top agents. Can you sit down with a top agent, analyze their business, and then guide them to greater productivity and more free time? With Rich Casto Online Coaching, you will learn the critical questions you must ask a top producer in the discovery process of coaching a top producer. "Attracting Experienced Agents" will show you how to recruit experienced agents to your office.

What are some things to do to attract new agents?

The first step in this process is detailed in “Assessing Your Office's Culture.” Is your office a community or convenience? Agents do not join a company; they join the leader and the community that has been created within the office. Is your office the place that everyone wants to work? You will learn valuable tips on how to create the most attractive environment in your marketplace.

I already have a training program. How can online coaching help?

The coaching courses are designed to be used in combination with existing training, as all agents have had training. Rich Casto Online Coaching goes beyond the traditional classroom material and approaches learning about real estate in a whole new way. The coaching courses are part of a Learning Management System (LMS). The LMS allows the courses to be scheduled. So, for example, a new agent could have a new course scheduled every week or twice a week. E-mails will automatically inform him/her that the course is due if you want to assign due dates and track progress. Every coaching course stops periodically and asks a few quick questions to make sure the material is being learned, and a review video is given when a question is missed. Reports are automatically sent to managers to show how the agents are progressing through the material.

How can I tell if agents are using the system?

Reports are built into the system and can even be automatically e-mailed to brokers, owners, or managers. By using the reporting system, a manager or owner can get very detailed reports from specific questions that were missed along with the answers. You can also print general overview reports of how the organization is doing as a whole.

How do I use this system to recruit new agents?

The Recruiting Tool is automatically set up for the manager or owner. All that is needed is an e-mail address for the potential recruit and coaching courses are sent out to the recruit on the timetable that is easily set up within the system.

How can I drive profitability with Mortgage and Title Companies?

When is the last time you told someone to do something and he or she actually did it? Is this how you are trying to gain capture in your Mortgage and Title/Escrow? Gaining capture is not about telling agents to do it, it is about educating and aligning your agents to use your mortgage and title/escrow companies. The course “Increasing Your Mortgage Performance” will address these issues.